I need to return a bag to exchange it for another bag. How do I do this?
RIA
Hi Anita,
The Vecchio Brown is a darker brown than the Olive Brown. The Olive Brown is more of a Honey-colored brown. Please let us know if you have any more questions.
Anita Wall
Hello, your colors are not clearly specified anywhere on the site. For example which of the color choices is Vecchio Brown versus Olive Brown?
I am contacting you on behalf of Olive and Cocoa. We are a high end catalog and e-commerce retailer, specializing in fine gifting. I am interested in your Venezia Leather Trolley Upright and Milano Leather Trolley. We have a product line review early next week and would need wholesale and order information, as well as a RUSH on items to present to ownership. Please let me know best contact to request samples to be shipped 2nd Day or Overnight.
Thank you, Lanie Archer
Diane Walker
Is the clasp on the Firenze cross body bag as shown?
Diane Walker
Is the clasp as shown in the picture of the Firenze Saddlebag purse? I’ve seen pictures of that bag with a different clasp.
Toni
I ordered a duffle bag 11/30/16 and have not received it/ My card has been charged
I ordered a duffle bag #4115. Can you tell me when it will be shipped to me? Thank you
Heather Messina
I ordered a Venezia Duffle in Tuscan Red as a Christmas gift for my husband. Order #23094 on December 1st. He would like to exchange it for the Toscano Duffle in brown from the enclosed flyer that came with the purchase. We can place it in the mail today if we are able to exchange it.
I need to return a bag to exchange it for another bag. How do I do this?
Hi Anita,
The Vecchio Brown is a darker brown than the Olive Brown. The Olive Brown is more of a Honey-colored brown. Please let us know if you have any more questions.
Hello,
your colors are not clearly specified anywhere on the site. For example which of the color choices is Vecchio Brown versus Olive Brown?
Hi,
Please e-mail back to mty@dematteisorg.com. I would like to call you if you have phone number to order bag ?
Thank you.
Mary
Hi,
Do you have a 1-800 number.
I would like to order Venezia Bag.
Mary
Hello,
First , whati is the difference between the two colours of Cortona laptop bag.? Second, do you ship to Romania?
Hello,
I am contacting you on behalf of Olive and Cocoa. We are a high end catalog and e-commerce retailer, specializing in fine gifting. I am interested in your Venezia Leather Trolley Upright and Milano Leather Trolley. We have a product line review early next week and would need wholesale and order information, as well as a RUSH on items to present to ownership. Please let me know best contact to request samples to be shipped 2nd Day or Overnight.
Thank you,
Lanie Archer
Is the clasp on the Firenze cross body bag as shown?
Is the clasp as shown in the picture of the Firenze Saddlebag purse?
I’ve seen pictures of that bag with a different clasp.
I ordered a duffle bag 11/30/16 and have not received it/ My card has been charged
Yes we do.
Fenzo Italian Bags Customer Service
https://www.fenzoitalianbags.com/
Hi there, do you ship to NZ
I ordered a duffle bag #4115. Can you tell me when it will be shipped to me?
Thank you
I ordered a Venezia Duffle in Tuscan Red as a Christmas gift for my husband. Order #23094 on December 1st. He would like to exchange it for the Toscano Duffle in brown from the enclosed flyer that came with the purchase. We can place it in the mail today if we are able to exchange it.
Do have in stock the floto Cortona briefcase in the Vecchio brown?